Creative Word
Support
If you hit a bug, find incorrect content formatting, or need help using the app, start here.
Best way to send feedback during testing
If you are using a TestFlight build, use the built-in Send Beta Feedback option in the TestFlight app. That is the preferred channel while the app is still in pre-release testing.
Release support
For app support or privacy questions, send a message here. Your email address is only needed if you want a reply.
What to include
- App version and build number
- Device model and iOS version
- What you expected to happen
- What actually happened
- Screenshots if the issue is visual
Examples of support requests
- Incorrect prayer or writings formatting
- Search not finding expected text
- Daily reading source jump issues
- Qiblih orientation or permission problems
- Bookmark sync not behaving as expected
Please do not send sensitive personal information unless it is necessary to understand your request.